Users are any employees who need access to the IMEC app. Users can be restricted to only access the mobile app, or to access the mobile app and the web app. Users can also be restricted to only see certain functions and information.


Learn how to manage your Users by watching our video tutorial, or scroll further for step by step instructions.

Video Tutorial





Step by Step Instructions


To add a new user, start by logging into the web app:

  1. Click Settings.
  2. Click System Access.
  3. Click the green plus sign.

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Now, you can enter the user's details:

  1. Select if this user will be a Full User, or a Mobile User. A Mobile User only has access to the mobile app. A Full User has access to the mobile app and the web app.
  2. Enter the user’s full name.
  3. Enter a user ID. The user ID must be a valid email address, and once it has been created, it cannot be changed later. This is to ensure you can audit the actions performed by this user.
  4. Assign one or more Roles.
  5. Assign one or more Groups.
  6. Enable this user.
  7. Send an invitation. The invitation goes to the user’s email address and contains a link to create their password.
  8. Click Save.

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To edit a user, click the pencil icon on the left.

To reset a user’s password, click the Reset Password icon.

To remove a user, click the pencil icon, and uncheck Enabled. Please note: Users cannot be completely deleted. This is to ensure you can audit the actions performed by this user. Disabled users do not take up one of your user licenses.


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